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RESIDENTIAL CLIENTS
BUSINESS HOURS
Our Regular Business Hours are Monday - Friday, 9:00am - 6:00pm, excluding legal holidays. 
After Business Hours, emergency service is available on evenings, holidays and weekends.
RATES INFORMATION
Regular Business Hour rate is $55.00 / hour with one hour minimum. After Business Hours rate is $75.00 / hour with one hour minimum.
Time is charged by half-hour increments after the first hour.
ACCEPTED PAYMENTS
We accept Cash, Visa, Mastercard, American Express, Discover or personal checks

TERMS AND CONDITIONS
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An adult must be present during service duration.
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Equipment must be freely accessible.
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Appointments should be cancelled/changed at least 1 hour in advance. To avoid a minimum service charge.
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THE COMPUTER DOCTOR reserves the right to rearrange or cancel appointments, but will make every effort to accommodate client's first choice of date and time.
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Payment is due upon completion of service. Payments are made by major credit card, personal check, or cash.
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Some equipment repair services may not be available on-site, for which lab services will be offered. Equipment will be picked-up from client's residence and returned to the same location in another appointment. Our typical turn-around time is 1 business day or less, unless special order parts are required.
BUSINESS CLIENTS
To begin, we will conduct a free and complete audit of your business process at your location and provide you with a written network or computer status report along with a service cost estimate. The estimate will include the recommended improvements, upgrades and optimizations of your computer systems. This free system evaluation service will provide you with a complete overview of your current network or computers condition.
Our trained consultants will determine with you the priority, pace and conditions to implement the improvements at your office to best suit its environment and minimize disruption.
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